Privacy Policy

At Kannappa Memorial Hospital, we are deeply committed to protecting your personal information and ensuring that your privacy is respected at all times. This Privacy Policy outlines how we collect, use, share, and protect the information you provide to us, ensuring compliance with all applicable laws and safeguarding your rights.

Information Collection

We collect personal information including, but not limited to:

• Your name, contact details, and medical history.
• Health-related information relevant to your treatment or care.
• Financial information for billing and payment purposes.

This information may be collected:

• Directly from you during interactions with our services, including website visits, patient portals, or in-person consultations.
• From third parties such as healthcare providers, insurance companies, or public records where necessary and legally permissible.

Use of Information

Your information is used strictly to:

• Deliver medical care and services tailored to your needs.
• Process payments, including insurance claims and reimbursements.
• Enhance and improve patient care through quality assurance initiatives.
• Communicate with you regarding appointments, treatments, or follow-up care.
• Comply with legal obligations, regulatory requirements, and internal policies.

We may also use aggregated or de-identified information for research, reporting, and statistical analysis, ensuring your anonymity.

Information Sharing and Disclosure

We do not sell, lease, or otherwise share your personal information with third parties unless:

• You have provided explicit consent.
• It is necessary for your treatment and the coordination of care, including communication with healthcare providers, laboratories, or pharmacies.
• It is required by insurance companies for the processing of claims.
• We are legally required to do so, such as under a court order, subpoena, or for public health purposes.

In the event of a business transaction such as a merger or acquisition, your information may be transferred as part of the business assets, with full notification provided.

Data Security

We employ stringent security measures to protect your personal data from unauthorized access, disclosure, or misuse. Our security protocols include, but are not limited to:

• Encryption of sensitive data.
• Secure servers and firewalls.
• Regular system audits and updates.

Despite these precautions, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security. However, we continue to update and enforce our safeguards in accordance with industry standards.

Your Rights

You retain the right to:

• Access your personal information, and request updates or corrections.
• Request the deletion of your personal information, subject to legal retention obligations.
• Restrict or object to certain uses of your personal data.

Requests must be submitted in writing to our Privacy Officer at admin@kannappamemorialhospital.com, and we reserve the right to verify your identity before processing your request. Requests that are excessive or repetitive may incur a processing fee.

Changes to This Policy

We reserve the right to amend this Privacy Policy at any time in order to reflect changes in legal requirements, operational practices, or industry standards. Any material changes will be communicated to you through appropriate channels.